Terms and conditions
A La Carte Germany Tours is
committed to respecting the privacy
rights of visitors to any of the A La
Carte Germany Tours web sites. While
visiting A La Carte Germany Tours web
sites (collectively, the
"Site"), we may ask you to
register and/or provide information that
personally identifies you ("Personal
Information") for purposes of
interacting with the Site. To further the
protection of your Personal Information,
A La Carte Germany Tours has adopted a set
of information management guidelines
(outlined below) which serve as the basis
for our customer relationship. These
guidelines have been developed with the
recognition that Internet technologies
are rapidly evolving, and that underlying
business models are still not
established. Accordingly, guidelines are
subject to change. Any such changes will
be posted on this page.
Information
Collected
At this stage, cookies are not used on A
La Carte Germany Tours' web sites.
Use of Personal
Information
A La Carte Germany Tours does not share
user information with third parties. A La
Carte Germany Tours will use reasonable
efforts to ensure that only our employees
or consultants with a "need to
know" will have access to your
information. We do not release personal
information about you as an individual to
third parties.
Credit card
details
A La Carte Germany Tours encourages you to
use a secure payment medium for
forwarding your credit card details, as
described during your booking
correspondence. Please follow the steps
suggested to ensure that your credit card
details remain confidential. Once
received by A La Carte Germany Tours, your
credit card details will be handled only
by approved employees or consultants
within A La Carte Europe Tours, and
forwarded in a secure manner to A La
Carte Europe Tours' bank for processing.
A La Carte Germany Tours will not use your
credit card details for any other purpose
than payment processing and will not
forward it to any exterior person or
organization. Your credit card will be
charged only for the amounts explicitly
agreed upon and its details will not be
held as security.
Links to Other
Materials
If any link is offered connecting you to
a third party web site, it is as an
accommodation to the respective third
party site owner and without charge.
Third party sites linked to and from the
Site are not necessarily under the
control of A La Carte Germany Tours. A La
Carte Germany Tours shall have no
responsibilities or liabilities
whatsoever for the content or privacy
practices of any such linked site or any
link or linking program at any time. A La
Carte Germany Tours does not necessarily
endorse companies (or related products or
services) to or from which the Site is
linked. If you decide to access any of
the third party sites linked to the Site,
you do so entirely at your own risk. A La
Carte Germany Tours hereby disclaims any
rights to trademarks, service marks,
trade names, logos, copyrights, patents,
domain names or other intellectual
property interests of third parties.
Children's
Privacy
A La Carte Germany Tours cares about the
safety of children and their use of the
Internet. Therefore, we will never
knowingly request or solicit personally
identifiable information from anyone
under the age of 13 without prior
verifiable parental consent. In the event
that we receive actual knowledge that we
have collected such personal information
without the requisite and verifiable
parental consent, we will delete that
information from our database as quickly
as is practical.
Airline
Responsibility and Liability
The sole and exclusive responsibility and
liability of any IATA carrier used ,
shall be in accordance with and as
limited by the contract of carriage in
the passenger's ticket when issued, the
applicable tariffs, and the provisions of
the Warsaw Convention, if applicable. Any
carrier used shall not be responsible or
liable for any act, omission, or
occurrence during the time passengers are
not on board its airplanes. All tours,
services, and transportation (other than
air) are furnished by contractors that
are independent and that do not act for
or on behalf of the carrier, nor are
servants of the same, and neither do they
have any business relationship, as joint
ventures or otherwise.
Further, the carrier shall not be
responsible or liable in any way for the
accuracy of any representations of the
tour operator and its agents on tours or
tour services other than those contained
in the tour brochures or tour
itineraries. Carrier liability for
passenger's baggage is clearly stated on
the passenger contract included on all
tickets or can be found on file for
inspection at the offices of the carrier.
Liability for checked and unchecked
baggage shall in no event exceed the
actual loss incurred by the passenger,
subject to proof of the amount of the
loss.
Overbooking of
Flights
Airline flights may be overbooked, and
there is a slight chance that a seat will
not be available on a flight for which a
person has a confirmed reservation. If
the flight is overbooked, no one will be
denied a seat until airline personnel
first ask for volunteers willing to give
up their reservation in exchange for a
payment of the airline's choosing. If
there are not enough volunteers the
airline will deny boarding to other
persons in accordance with its particular
boarding priority. With few exceptions
persons denied boarding involuntarily are
entitled to compensation.
The complete rules for the payment of
compensation and each airline's boarding
priorities are available at all airport
ticket counters and boarding locations.
Some airlines do not apply these consumer
protections to travel from some foreign
countries, although other consumer
protections may be available. Check with
the airline.
Disclaimer
RESPONSIBILITY: A La Carte Germany Tours
and/or agents and officers and/or
suppliers of services pursuant to, or in
connection with these itineraries, shall
act only as agents for the passenger in
making arrangements for hotels,
transportation, restaurants or any other
service and does not assume any liability
whatsoever for any injury, damage, death,
loss, accidents, incidents or delay to
any person or property due to an act of
negligence of or default of any hotel,
carrier, restaurant, company or person
rendering any of the services included in
the tour or by an act of God. Further, no
responsibilities are accepted for any
damage or delay due to sickness,
pilferage, labor disputes, machinery
breakdown, quarantine, government
restraints, weather or other causes
beyond their personal control. No
responsibility is accepted for any
additional expense, omissions, delays,
re-routing or acts of any government or
authority. The airlines concerned are not
to be held responsible for any act,
omission or event during the time
passengers are not on board their planes
or conveyances. The passage contract in
use by the airlines concerned, when
issued, shall constitute the sole
contract between the airlines and
purchaser of these tours and/or passenger
. The right is reserved to withdraw any
program in this offer and/or make such
changes in the program(s) as may be found
desirable for the convenience of the
parties and the proper carrying out of
tour(s).
THE PRICES OF THESE VACATION PACKAGES,
AND/OR AIRLINE TICKETS AND/OR CRUISE
PACKAGES ARE BASED ON RATES IN EFFECT AT
THE TIME OF PUBLISHING AND ARE SUBJECT TO
CHANGE WITHOUT NOTICE.
A La Carte Germany Tours do not assume any
responsibility for errors or omissions on
this web site. Please note that the persons,
vehicles, establishments, places, attractions
and other features depicted or described on this website may
not be part of your actual tour depending on availability
and circumstances.
Itinerary
Changes
Due to the nature of expeditions, tour
packages, excursions and/or other
services provided; weather, acts of God,
government, and/or airline regulations
may require changes to be made to the
itineraries and/or the cancellation of
certain excursions or add-ons. Every
attempt will be made to adhere to the
itineraries described within the limits
of safety and time. In the event of
changes, passengers have no right to any
refund or other compensation, for these
tours, excursions, accommodations and/or
transportations, except where provided by
the particular providers of said
services. Expedition, excursions, and/or
tour fees are based on group
participation.
Should you choose not to take part in any
activity or make use of services
provided, no refund will be made.
Passport and
Visas
It is the passenger(s) responsibility to
obtain any and all documents required for
travel, including, but not limited to
valid passports, exit and/or
entry/re-entry visas, and any other
documents required by the respective
immigration officials of the country/ies
you are to visit and/or return to, as
well as any required and/or needed
vaccinations prior or after your travel.
Booking,
Payments, Cancellations and Refunds
Booking, Payments, Cancellations and
Refunds policies as specified on your
individual offer apply to your individual
booking. Standard policy applied by A La
Carte Germany Tours is:
Cancellations: the 20% deposit is non refundable; 50% refund for cancellations received in writing until 30 days before departure; 20% refund for cancellations received in writing until the day before departure; no refund for cancellations received later.
Inclusions
Please refer to your individual offer for
an exact description of what is included
in the price of your tour. Usually, and
on all tours listed on this website, this
price includes: private driver-guide or driver-chauffeur,
transport, all entrance fees as per
suggested itinerary (not included with "Provincial" style hotels), accommodation in
provincial, boutique style or luxury small hotels and
Bed & Breakfasts (comfortable double
room with private bathroom), continental
breakfasts, light lunches (i.e. quiche,
sandwich, soup), dinners in fine cuisine
restaurants (3 items to choose freely
à la carte; "provincial": 3 items to choose
from designated menu) with locally produced
wine (half bottle per dinner per person),
all soft drinks (wine and other drinks not included
with "provincial" hotels), all taxes and tolls.
This price does not include: personal
expenses, insurance, international
flights, drinks other than mentioned and
optional activities.
Effective Date
and Changes
This Privacy Policy is effective as of 1
August 2001. A La Carte Germany Tours
reserves the right to modify the terms of
this policy at any time and in our sole
discretion, by posting a change notice to
this page. Your continued use of the Site
following our posting of a change notice
will constitute binding acceptance of
those changes.
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